Refund Policy for Valoraim

Effective Date: 12/21/2023

1. General Refund Policy:
   • Eligibility: Products must be returned within 30 days of the original purchase date.
   • Condition: Items must be in their original, unused condition.
   • Process: To initiate a refund, contact our support team at [support email] with your order details.
   • Refund Amount: Full refunds will be issued to the original payment method.
2. Product Refund Policy (if applicable):
   • Timeframe: 7 days from the date of course purchase.
   • How to Request: Email support with account details and purchase specifics.
   • Refund Criteria: Only eligible if requested within the 7-day window and if terms of use are adhered to​​.
3. Product Exchange Policy (if applicable):
   • Timeframe: Exchange requests accepted within 7 days of purchase.
   • Limitations: Each course can only be exchanged once, and only for a course of equal or lesser value.
   • Process: Contact support with account information and exchange details​​.
4. Subscription Cancellation & Refund Policy (if applicable):
   • Billing: Subscription fees are charged upfront and generally non-refundable.
   • Automatic Renewal: Subscriptions auto-renew unless cancelled before the current period ends.
   • Cancellation: Can be done any time via account settings or by contacting support.
   • Special Refunds: In exceptional cases, at our discretion, refunds may be considered​​.
5. Product Returns:
   • Timeframe: Products must be returned within 30 days.
   • Condition: Must be in original, unused condition.
   • Process: Contact support with order details to initiate a return.
6. Exceptions & Special Circumstances:
   • We reserve the right to refuse a refund or exchange in cases of policy abuse.
   • Special circumstances will be considered on a case-by-case basis.

contact: jorgereed248@gmail.com